| Home | | Architecture | | Shop | | Community Activity | | Trouble Shooting Guide |
Jackson Heights will continue to improve when each and every one of us take responsibility for our community by actively reporting any problems we encounter to the appropriate City agency or elected official. This guide should help you in addressing the most common quality of life problems. Please remember that under most circumstances City Agencies only respond to complaints. And as the old adage says, the "squeaky wheel gets the grease!"
To download the trouble shooting guide, right click here.
|
When You… |
Call |
At |
|
Want to do community volunteer work:
|
Jackson Heights Beautification GroupSee our link on www.preserve.org Our annual membership fee is $25 Send a check payable to the JHBG to: JHBG Box 720253 Jackson Heights, NY 11372-0253 |
212-439-8784 (leave a message) email: team@jacksonheightsnyc.comschedules: www.jacksonheightsnyc.com/community_activity.html |
|
Want to find out more about how the City might be able to help you with a problem. The Community Board is our link to the City and its myriad agencies. They can provide guidance and act on our behalf by reporting a problem to the appropriate agency. |
Community Board 3 82-11 37th Avenue Teresa Obradovich, Chairperson Giovanna Reid, District Manager Office Hours: M-F from 9am to 5pm |
718-458-2707 fax: 718-458-3316 |
|
Want to contact your City Councilmember Your Councilmember maintains a local office that can assist you in addressing many of your complaints. They have a staff that is well versed in navigating the City Agencies that can help solve the problem you have identified. |
District 25 – Helen Sears 37-32 75th Street Jackson Heights, NY 11372 District 21 – Hiram Monserrate 98-17 Northern Boulevard Corona, NY 11368 |
718-803-6373 212-788-7066
718-205-3881 212-788-6862 |
|
Want to contact the 115th Precinct |
Main switchboard Community Affairs Community Policing All emergencies |
718-533-2002 718-533-2010 718-533-2077 911 |
|
Are bothered by loud noise/music/honking
|
1. Quality of Life Hotline 2. 115th Precinct |
888-677-5433 718-533-2002 |
|
Want to file an airplane noise complaint |
Federal Aviation Administration |
718-995-5755 |
|
See or experience chronic traffic problems |
|
718-533-2010 212-CALL-DOT |
|
See heavily littered streets |
|
212-219-8090 718-458-2707 718-803-6373 718-205-3881 |
|
When You… |
Call |
At |
|
Want to anonymously report conditions that lead you to believe that a private home has been illegally converted into a multi-family dwelling – typically 3 or more units. Conditions may include multiple entrances, 3 or more doorbells or mail boxes, a home converted for commercial use in a residential area, or a basement converted to house of worship in a residential building. |
Department of Buildings Provide the exact address and describe the work being done. You will receive a complaint number for each address, so you can check on what the DOB finds when the location is inspected. Or Department of Buildings – Queens Complaint line |
212-227-7000
718-520-3402 |
|
Want to report construction or renovation work being done on residential or commercial properties with no permits visible – anywhere in Jackson Heights. This includes the removal of a storefront and the gutting of its interior. |
Department of Buildings Provide the exact address and describe the work being done. You will receive a complaint number for each address, so you can check on what the DOB finds when the location is inspected. Or Department of Buildings – Queens Complaint line |
212-227-7000
718- 520-3402 |
|
Want to go online to access the Dept. of Buildings’ BIS (Building Information System) to check on building violations, etc. |
Go to the following website: www.NYC.gov/buildings |
Click on BIS, then Property Profile, and then enter borough, exact address, etc. |
|
Want to report renovations or alterations being made to the exterior of a building in the New York City-designated Jackson Heights Historic District with no permits visible (see map below) |
Landmarks Preservation Commission – Enforcement Department (Ms. Lily Fan)
|
212-669-7952 or fax complaint: 212-669-7960 |
Jackson Heights Historic District Designated by New York City Landmarks Preservation Commission
District is from the east side of 76th Street to west side of 88th Street in an irregular pattern between Roosevelt Avenue and Northern Blvd ( Map blurry due to reduction in size)
|
When You… |
Call |
At |
|
Want to report a sighting of, or find out more about, the Asian Longhorned Beetle - an exotic pest infesting trees in NYC. |
New York Asian Longhorned Beetle Program |
800-554-4501 |
|
Want an abandoned vehicle removed from the street or report cars with no plates |
Department of Sanitation ( no plates)115th Precinct |
212-219-8090 718-533-2002 |
|
Are bothered with double parked cars that block the traffic flow |
115th Precinct |
718-533-2002 |
|
Want to make a complaint regarding buses or trains (e.g. a bus that leans on its horn) |
Metropolitan Transit Authority |
718-927-7499 |
|
See prostitutes soliciting business on our streets |
|
212-374-6620 718-533-2002 |
|
See a home or storefront that has been turned into a house of prostitution |
|
212-374-6620 718-533-2010 |
|
See a broken street light or A broken traffic light or missing signs |
Department of Transportation |
212-CALL-DOT |
|
Want to report a pothole or dangerous sidewalk |
Department of Transportation |
212-442-7097 212-CALL-DOT |
|
See an open fire hydrants with water leaking out, water/sewer problems |
Department of Environmental Protection |
718-337-4357 |
|
Want to file a complaint against a restaurant |
The Department of Health |
212-442-9666 |
|
See rats or pets on city property |
The Department of Health |
212-442-9666 |
|
Want a refrigerator, freezer or air conditioner picked up |
You must make an appointment first by calling.. |
212-219-8090 |
|
Want to block telemarketing calls |
New York state's do not call registry |
800-NYS-1220 |
|
See a falling tree or tree related problems |
Department of Parks |
800-201-PARK www.nyc.gov/parks |
|
Want info on Major’s Office, City Agencies |
The Official New York City Website |
www.Home.nyc.gov |
Our Elected Officials
|
Title |
Officeholder |
Address |
Telephone |
|
Mayor |
Michael Bloomberg |
City Hall New York, NY 10007 |
212-788-9600 |
|
Borough Pres. |
Helen Marshall |
120-55 Queens Blvd Kew Gardens, NY 11424 |
718-286-2870 |
|
US Senate |
Charles Schumer |
757 Third Avenue New York, NY 10017 |
212-486-4430 |
|
Hillary Clinton |
780 Third Avenue New York, NY 10017 |
212-688-6262 |
|
|
US Congress |
Joseph Crowley |
82-11 37 Avenue Jackson Heights, NY 11372 |
718-779-1400 |
|
State Senate |
George Onorato |
28-11 Astoria Boulevard Long Island City, NY 11102 |
718-545-9706 |
|
Toby Stavisky |
144-36 Willets Point Blvd Flushing, NY 11357 |
718-445-0004 |
|
|
State Assembly |
Marge Markey |
84-32 Grand Avenue Elmhurst, NY 11373 |
718-651-3185 |
|
Ivan Lafayette |
33-46 92 Street Jackson Heights, NY 11372 |
718-457-0384 |
|
|
City Council |
Helen Sears |
37-32 75th Street Jackson Heights, NY 11372 |
718-803-6373 |
|
Hiram Monserrate |
98-17 Northern Boulevard Corona, NY 11368 |
718-205-3881 |